Technical Support

This candidate is a highly skilled mechanical engineer with a proven track record in project management and customer service/sales. He has extensive experience managing essential services-related projects, sales engineering, and estimating for the manufacture of automotive exhaust products. His technical support skills include fire safety system design engineering, fan/pressure testing & commissioning, and product specialist in fire suppression and detection hardware. He is a strong communicator with excellent stakeholder and client conflict resolution skills, and he can maintain professional relationships with clients, on-site technicians, and office staff. He has a high level of proficiency in management systems such as NetSuite and CRM, and he is a skilled team leader.

Main Skills:

• Project management
• Customer service
• Technical support
• Team leadership
• Product knowledge