A highly skilled IT Operation Manager / Service Delivery Manager with extensive and proven experience in IT infrastructure services. Responsibilities have included leading large service organisations, performing all aspects of IT infras
A highly skilled IT Operation Manager / Service Delivery Manager with extensive and proven
experience in IT infrastructure services. Responsibilities have included leading large service
organisations, performing all aspects of IT infrastructure services including data centres, data
network, managed services, security services, mobility solutions and service desk across Australasia
and the Asia Pacific region.
A combined background in service delivery management, project management and technology skills
has provided a solid foundation to consistently deliver leadership and strategies that drive technical
teams to exceed corporate objectives, address financial goals, and maximize efficiency and
productivity.
Persuasive, confident and passionate about customer service and strong people leader who has
global experience in working with people across diverse cultures and backgrounds.
My career interest is to provide strategic leadership and operational management to IT organisations
and to collaborate in modernising their service delivery management ensuring alignment to the
business's short and long term goals.