Hands-On Technical Support

Previously Service Manager in a manufacturer's workshop, this candidate is currently looking for a Customer Technical Support position within the Electronic Security Industry. He has both supervisory and hands-on experience in the repair and support of all CCTV Products and is confident that his people skills will allow him to liaise with customers and be successful at this position.

Key Strengths:

• Responsible for the management and co-ordination of Service Centre
• Liaised with staff members, manufacturers, and clients internationally and Australia wide
• Provided after sales support which included telephone or call outs on site enquiries - Consulting and advising clients with solutions and technical support on CCTV products and systems
• Provided demonstrations and training of products to clients
• Undertook the ordering and invoicing
• Excellent computer skills with a sound understanding of system networking.

A candidate who is motivated and eager to broaden his experience is looking for an opportunity to demonstrate his customer relations skills at an organization that values an all-rounder.