Service Manager - Strong Leadership ability and versatility

An experienced service, account manager and workforce manager with skills in general office management focusing on Team and Individual skills development as well as complaint management and resolution. A real versatile candidate with strong leadership ability is seeking new opportunities.

The followings are his Key Skills Summary.

Leadership

• Customer perception management and issues resolution
• Workforce management and Team development
• Service and minor works Project Management
• Coaching and mentoring team members
• Setting team goals, motivating staff and Establishing Team Norms

Sales

• Experienced in territory management
• Business to business relationship building
• Meeting and exceeding targets
• Budget forecasting

Technical

• Extensive Product knowledge in Telecommunications
• Electronic Security
• CCTV, Access Control
• Developing skills in PA and Nurse Call Products
• Low Voltage Transmission