This candidate is a highly skilled customer service, administration, and operations specialist with exceptional communication skills, especially in telephone-based customer service. The candidate has a strong mind for business processes and data anal
This candidate is a highly skilled customer service, administration, and operations specialist with exceptional communication skills, especially in telephone-based customer service. The candidate has a strong mind for business processes and data analytics, which enhances his personal and operational performance. He has consistently exceeded performance-based targets and implemented new tracking systems to increase efficiency and profitability. He has experience coordinating, managing, and processing reports for multiple task forces in a fast-paced, high-call volume, customer-focused environment. The candidate has experience in both the private and public sectors, working as a service coordinator, compliance support officer, leading hand/supervisor, and truck driver. He has strong problem-solving skills and initiative, and they can build effective supply chain partnerships.
Skills:
Telephone-Based Customer Service – Inbound and Outbound.
Managing conflict, customer complaints, and resolutions
