This highly accomplished candidate with over 30 years of industry experience, has over 14 years of experience in software solutions development in security, identity, and authentication/access management. With a deep understanding of SAML/OAuth/OpenI
This highly accomplished candidate with over 30 years of industry experience, has over 14 years of experience in software solutions development in security, identity, and authentication/access management. With a deep understanding of SAML/OAuth/OpenID/information security management and various other security frameworks, he has designed, delivered, and deployed over 120 innovative solutions. As a Service Manager, he has played a pivotal role in building tech-driven organizations, leading growth in multi-fold with disruptive innovations and product solutions. He has proven experience in customer engagement and relationships across service providers, utilities, government, and regulators at the senior management level. He is highly customer-focused with significant experience in customer services. The candidate is an inventor of identity solutions systems that streamline business processes on-the-fly to reduce risk through secure identification, integrating trust with privilege using multimodal biometric technologies. He has demonstrated outcomes in technical services and solutions to meet corporate objectives, delivered continued growth in managed services, and technology business solutions in large complex organizations, and executed strategic requirements, transforming programs and delivering continued growth in services and execution of large-scale projects globally. With strong business acumen and commercially astute, he can negotiate with precision and confidence with suppliers and vendors and has demonstrated results in tangible commercial outcomes that strengthen profitability, cost reductions, and efficiency in operations. His areas of expertise include security systems and IT infrastructure, new product design and product development, technical/commercial contracts management, ITIL/agile/DevOps, head innovation programs, mobility solutions design, vendor management, electronic security, SW dev life cycle (SDLC), CMMI dev/services/cybersecurity solution, strategic project planning, customer business governance, leadership/mentoring small/large tech teams, conflict management, business continuity, and risk management, and professional service/engagement. The candidate also holds several qualifications, certifications, and professional achievements that demonstrate his capability and dedication as a Service Manager.
Skills:
- Service management
- Security systems and IT infrastructure
- Technical/Commercial contracts management
- ITIL/Agile/DevOps
- Product roadmap and product development
- Vendor management
- SW dev life cycle (SDLC)
- CMMI dev/services/cybersecurity solution
- Strategic project planning
- Leadership/Mentoring small/large tech teams
- Business continuity and risk management
- Professional service/engagement
